VALUE ADDED SERVICES
In addition to its core business of being a manufacturer’s representative, Syratron and its sister companies Syratron Trade & Services Pvt. Ltd. and Syratron Sales provide comprehensive value added services to international companies that may not require the services of a representative, but still need the domain knowledge of the Indian market to service their customers effectively.
Syratron’s Value Added Services are broadly categorized as under. Please click any of the options below to see a summary of the services offered by Syratron under each category.
Market Research
Development and execution of market research projects for international partners in India. Market Research projects are tailored to meet the needs of the partner and could cover the following aspects:
- Identification of market opportunities in target market in India;
- Development of TAM (Total Available Market), SAM (Served Available Market) data;
- Identification of competitors; analysis of their technical strengths, local market organization and reasons for their success;
- Development on information on industry trends, procurement budgets, identification of significant opportunities which are expected in the coming 3-5 year time period;
- Identification and short listing of potential:
- JV (Joint Venture) partners,
- Local Integrators to support large tenders,
- Local sub-contractors to help reduce BOM (Bill of Material) costs;
- Identification of risks and threats to the partner’s business in India.
- Projects undertaken can be short-term in nature or long-term depending on partner needs.
For more information on these services or for a detailed proposal on how we may be able to assist your company, please contact us....
Business Strategy & Operations Consulting
- Development and execution of marketing strategies and business plans for India;
- Proactive, futuristic and proves driven approach to business generation that anticipates customers’ needs and focuses on partner strengths;
- Understanding of the multiple levels of marketing required to push any concept or product in India;
- Bridging the gap between customer requirements and manufacturer offerings accentuated with active FAE (Field Application Engineering) resources, reference designs and active collaboration with customers to achieve design-wins;
- Regular technical interaction with principals to augment understanding of products, technologies and reference designs;
- Implementation and Project Management of JV, Local Integrator or Local Sub-contractor relationships.
For more information on these services or for a detailed proposal on how we may be able to assist your company, please contact us....
Logistics & Maintenance Support
Close working with manufacturers, distributors, customers through the entire supply chain with emphasis on:
- Local stocking of critical components for small quantity supplies and spares to ensure quick TAT (Turn Around Time);
- Supply and acceptance of prototypes to customers on JIT (Just In Time) basis;
- Managing the scheduling and supply of production materials either directly from manufacturers, their sub-contractors or distributors;
- After sales customer service and support for post-sales service through warranty, extended warranty and AMC (Annual Maintenance Contract) support;
- Ensuring payment for product delivered from customers;
- Allocation of dedicated and technically competent technicians and engineers to assist partners with technical support, first and second level of testing and repair of products supplied by partners to their customers in India.
For more information on these services or for a detailed proposal on how we may be able to assist your company, please contact us....
Infra-structure Support
Providing partners support on-ground assistance in India including:
- Provision of temporary office space, administrative support and other infra-structure when needed to support international teams when they are in India.
- Infra-structure support is available at all of our locations, i.e. Bangalore, Hyderabad and Mumbai.
For more information on these services or for a detailed proposal on how we may be able to assist your company, please contact us....
